Premium Audio Company (Australia) Consumer Products

Thank you for purchasing a Premium Audio Company Product.

The warranty set out in this document gives the original purchaser of the relevant product(s) to which this warranty applies (you) specific legal rights which are in addition to the rights and remedies that are available to you under the Australian Consumer Law with respect to the product(s).

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a “major failure” and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a “major failure.

Premium Audio Company Australia (PAC) Pty Ltd – ABN 186 464 966 157 warrants to the original purchaser that this product will be free from defective materials and workmanship, subject to the limitations below. This warranty period is not extended if PAC, an authorised retailer and/or service centre repairs or replaces the product.

In the event that this product is sold as a B-stock, Certified Factory Refurbished, or Open Box product, Premium Audio Company Australia (PAC) Pty Ltd – ABN 186 464 966 157 warrants to the original retail purchaser that this product will be free from defective materials (unless otherwise stated in the product description) and workmanship for ninety (90) days from the date of purchase, subject to the limitations below. This warranty period is not extended if PAC, an authorised retailer and/or service centre repairs or replaces the product.

Except as limited below, if this product proves defective in either material or workmanship, PAC, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labour. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, PAC at its sole option discretion may replace the unit with a current model of equal or greater value. This warranty is only valid or enforceable in Australia.

To obtain a repair or replacement under the terms of this warranty, you must return the product either to the original place of purchase or a PAC authorised service centre along with your original receipt, within the warranty period. Click here to locate a PAC authorised service centre. Return, repair, and replacement shipping, liability, and cost is the responsibility of the original retail purchaser.

Limitations:

• This limited warranty does not cover failure of the product arising, in whole or in part, from improper installation, storage, transportation, misuse, abuse, accident, neglect, mishandling, unauthorised repair, modification or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product.
• This limited warranty is null and void for products not used in accordance with the item’s instruction / user manuals.
• This limited warranty is null and void if products have altered or missing serial numbers, and/or if the date stamp has been altered or removed, and/or for products not purchased from PAC Australia or an authorised PAC reseller

(See our list of Authorised Service Centers).

• This limited warranty is null and void for defects or damage caused by installation or repair performed by any person or entity other than a PAC authorised service centre.
• This limited warranty does not apply to any product sold “AS IS” or “WITH ALL FAULTS.”

ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS WARRANTY. TO THE EXTENT PERMITTED BY LAW IN AUSTRALIA, PAC’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT OR REPAIR AS SET FORTH IN THIS WARRANTY STATEMENT. PAC DOES NOT ACCEPT LIABILITY FOR SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES OR LOSSES OR FOR PRODUCTS NOT BEING AVAILABLE FOR USE. TO THE EXTENT PERMITTED BY LAW IN AUSTRALIA, THE MAXIMUM LIABILITY FOR WHICH PAC MAY BE RESPONSIBLE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM.

Please contact us at the below for any Warranty related questions:

Postal:

PO BOX 3268

Wetherill Park, NSW 2165

Email: infoau@klipsch.com

Authorized Service Centers

Warranty Period

ONKYO

11 Trading Company Limited Consumer Warranty

United States
PLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY.

Onkyousa.com (hereinafter referred to as “ONKYO”) hereby warrants all Onkyo brand products (“Products”) PURCHASED DIRECTLY FROM ONKYO OR AN INDEPENDENT ONKYO AUTHORIZED DEALER, in accordance with the following terms and conditions for the periods indicated. During the “Labor” Limited Warranty period there will be no charge for covered labor charges performed by an ONKYO Authorized Independent Service Center. During the “Parts” Limited Warranty period, there will be no charge for replacement parts installed by an ONKYO Authorized Independent Service Center.

This LIMITED WARRANTY shall be valid from October 1, 2018, and shall apply to Products sold after that date. ONKYO may amend the terms of this LIMITED WARRANTY and its clauses, or applications from time to time without notice; however any such changes shall only apply to Products purchased after the effective date of change. To obtain a copy of the ONKYO Limited Warranty in effect on the date that you purchased your Product, please contact 11 Trading Company, LLC in writing by mail at; 11 Trading Company, LLC
3502 Woodview Trace #200
Indianapolis, IN 46268 Attn: Warranty Department, or at service@11tradingcompany.com.

This limited warranty applies only to hardware products manufactured by or for ONKYO that can be identified by the “ONKYO®” trademark, trade name or logo affixed to them. It does not apply to non-ONKYO supplied goods or any software or service, even if packaged or sold with ONKYO branded Products or identified as available in any owner’s manual or other materials. Manufacturers, suppliers, online service providers and publishers, other than ONKYO, may provide their own warranties to you, but ONKYO, to the extent permitted by applicable law, provides such third-party products “AS IS”. Please refer to any licensing agreement, terms of use, terms of service or other materials accompanying the software or service for warranties, terms of service, terms of use, and subscriber or purchaser rights with respect to its use.

WARNING: IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED INTERNET DEALER, YOUR ONKYO WARRANTY WILL NOT BE VALID. Click here to view a list of AUTHORIZED RESELLERS.

New Products

Refurbished Products

This Limited Warranty is extended only to the original purchaser and is subject to the Exclusions set forth below. Commencing with the date of original consumer purchase and continuing for the respective periods specified above, ONKYO agrees to repair, or replace, at ONKYO’s sole expense, all ONKYO brand Products purchased directly from ONKYO or from an Independent ONKYO Authorized Dealer, which are defective in material or workmanship during ordinary consumer use. A dated purchase receipt or other proof of the original purchase date is required for Warranty service. Repairs may be completed using new or refurbished parts that meet or exceed ONKYO specifications for new parts. ONKYO, at its sole discretion, through an ONKYO Authorized Independent Service Center repair or replace a product with a refurbished or reconditioned unit having comparable features and a limited consumer warranty or refund the original purchase price. This Limited Warranty ONLY COVERS failure due to defects in original materials or workmanship. It DOES NOT COVER normal wear and tear, cosmetic damage, commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product or any of the matters listed below under EXCLUSIONS.

IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR ONKYO WARRANTY WILL NOT BE VALID, please use our authorized dealer locator.

ONKYO cannot and does not warrant the uninterrupted or error-free operation of the product or any service or station available through the use of the Product. Performance of the Product can be affected by many factors outside the control of ONKYO, including, but not limited to system configuration, software, applications, your internet access, data download and upload speeds, third party services for which subscriptions are required, distance from broadcasters, signal strength, and data and operator control of the system, among other factors. Though the product is considered to be compatible with equipment provided by other manufacturers, it is the user’s responsibility to determine compatibility and integration with other products, services, or systems.

This Warranty does not apply with respect to any of the following:

1. Defects or damage caused by accident, fire, smoke, flood, water damage, power surge (or related electrical abnormalities), lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product modification or service, or failure to observe the instructions contained in the manual furnished at the time of original purchase.
3. Deterioration or failure due to or arising because of exposure to corrosive atmosphere, including but not limited to; smoke, high humidity or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than ONKYO or an Independent Onkyo Authorized Dealer. If you are uncertain as to whether a dealer is authorized, please contact Onkyo’s Customer Relations Department or check the Dealer and Service Locator.
6. Products that have had their serial numbers or rating labels altered or removed.
7. Products purchased in “AS IS” condition or sold or noted as “DEMO” or “DISPLAY”.
8. Products that have been altered or repaired by anyone other than ONKYO or an Onkyo independent authorized service station in a manner that has affected their performance, interoperability, stability or reliability.
9. Products whose software, firmware or other operating systems have been modified or altered other than via an ONKYO provided download or by an Onkyo independent authorized service center in accordance with ONKYO provided software, firmware or other operating system upgrade or update.
10. Accessories attached to or to be used with Onkyo products, such as antennas, batteries, cables, cable boxes, signal converters, etc.
11. Any product attached to or used with the ONKYO Product.
12. Packing materials and cosmetic items.
13. Parts which have prescribed useful lives dependent upon the degree of their use, such as styli, cassette heads, idler wheels, batteries, etc.
14. Damage attributable to battery leakage.
15. Installation and removal of Products, setup, adjustments or signal reception issues.
16. Maintenance, cleaning or periodic check-ups.
17. Adjustments or alterations required for compatibility with conditions pertaining to foreign countries.

PARTS AND SERVICE (INCLUDING ANY COSTS OF OR RELATING TO ANY ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.Obtaining Warranty Service

To obtain warranty service, take or ship your ONKYO Product to an ONKYO Authorized Independent Service Center, together with a note describing your complaint and your copy of the dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our ONKYO Authorized Independent Service Centers. For a list of ONKYO Authorized Independent Service Centers please go to; www.onkyousa.com, under, Support or call Onkyo USA at 800-229-1687 for the location of an ONKYO Authorized Independent Service Center. Please also include in any mailing; a contact name, address and email address or telephone number. If you choose to ship your ONKYO product to an ONKYO Authorized Independent Service Center, all shipping arrangements must be made by you and all shipping charges and insurance must be fully prepaid. Any ONKYO product shipped in its entirety must be properly packaged to avoid shipping damage. Any shipping damage incurred as a result of improper or insufficient packaging will be the responsibility of the shipper. ONKYO will pay all return shipping charges for ONKYO products that have been serviced under this warranty. Any service or repair for items not covered by this limited warranty shall be at the Authorized Independent Service Center’s rates and terms then in effect. Contact an ONKYO Authorized Independent Service Center for details.Limitations

Onkyo makes this warranty subject to the following limitations:

1. This limited Warranty is valid only within the continental United States of America, Hawaii and Alaska.
2. This limited Warranty is valid only for Products purchased in and for use in the United States.
3. To be covered by this warranty the ONKYO product concerned must have been purchased directly from ONKYO or directly from an Independent ONKYO Authorized Dealer and the person seeking warranty service must reside in one of the states of the United States of America, in the District of Columbia, Puerto Rico or the US Virgin Islands. This warranty extends only to the original retail purchaser and cannot be transferred to anyone.
4. ONKYO SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE RESPONSIBILITY OF ONKYO UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE ONKYO PRODUCTS BY ONKYO OR ITS AUTHORIZED INDEPENDENT SERVICE CENTERS.
5. This warranty is valid only with respect to repairs affected by Onkyo or an Onkyo authorized independent service center.
6. ALL WARRANTIES OTHER THAN THE EXPRESS WARRANTY HEREIN CONTAINED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

CONSUMER PROTECTION NOTICE: Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. The Limitations on this Warranty are intended to be only as broad and inclusive as is permitted by federal law and the laws of your state of residence. If you are an Indiana consumer, the Limitations on this Warranty are intended to be only as broad and inclusive as is permitted by the laws of the State of Indiana. Onkyo reserves all rights, defenses, and permissible limitations under the law of your state of residence.